Refunds of unused courses are permitted if requested within 90 days of purchase.

If the browser happens to close without clicking your name in the upper right corner and logging out, the next time you login the site will recognize it as a duplicate active session and lock you out from accessing the course and exam. To fix this, you must logout of ALL sessions, wait 30 minutes and then log back in. Your launch links will then be active.

If you need credit to satisfy your license requirements choose a course from the CE catalog. Non-CE courses are not reported but can satisfy specific training requirements.

Please refer to your particular state requirements which are listed for each state in the course catalog to see exam monitoring requirements or any other instructions.

A site license number is a code provided to you by your company that gives free access to the online courses.

If you have previously registered, you should be able to still access the material through your email and password.

Either click the "Help" button or contact Customer Service at 800-543-0874.

Once you have passed your exam, the CE Dept will be automatically notified to report your credit and will email you with instructions on how to print your certificate.

Certificates are normally available to print via your PC360 Education transcript within 5 days of course completion.

You need to go through the entire lesson before it is considered complete, and then you'll be able to advance to the next lesson.

You should purchase CE for your resident state unless you have a non-resident state with a specific training requirement not available in your resident state.

Call Customer Service at 800-543-0874.